Strata Networks - Internet and Landline Outage – Incident details

All systems operational

Internet and Landline Outage

Resolved
Partial outage
Started about 1 month agoLasted 17 hours 57 minutes

Affected

Internet

Partial outage from 2:35 AM to 8:33 PM

Landline

Partial outage from 2:35 AM to 8:33 PM

Updates
  • Update
    UTC
    Update
    The Internet and Landline Outage has been resolved. If you continue to experience service issues, please contact us so our team can assist you.
  • Resolved
    UTC
    Resolved

    Service has been restored, and the outage has been resolved.

  • Update
    UTC
    Update

    Repair efforts are progressing well, and splicing is nearly complete. Field technicians estimate about 30 minutes to complete splicing, and full service will be restored.

  • Identified
    UTC
    Identified

    Our crews have successfully placed the replacement fiber and have started the splicing process. We currently anticipate service restoration in approximately 2 to 3 hours. Thank you for your continued patience while repairs are completed.

  • Investigating
    UTC
    Investigating
    There is a partial outage in the Fruitland area(s), please contact the Network Operations Center at 435-622-5151 to verify you are affected by the outage.