Strata Networks - Internet and Landline Outage – Detalles del incidente

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Internet and Landline Outage

Resuelto
Interrupción grave
Iniciado el hace 6 díasDuró 17 horas 40 minutos

Afectado

Internet

Interrupción grave de 1:25 AM a 7:05 PM

Landline

Interrupción grave de 1:25 AM a 7:05 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto
    The Internet and Landline Outage has been resolved. If you continue to experience service issues, please contact us so our team can assist you.
  • Supervisando
    UTC
    Supervisando

    Crews have finished repairing fiber and services have been restored, we will continue to monitor to ensure stability.

  • Actualizar
    UTC
    Actualizar

    Crews are actively working to repair the damaged fiber. The current estimated time to complete repairs is approximately four hours, assuming no additional issues are discovered. Additional updates will be provided as restoration efforts continue.

  • Actualizar
    UTC
    Actualizar

    Our technicians have completed their assessment of the service issue affecting a limited number of customers in the Duchesne area. Restoration work is scheduled to resume tomorrow morning when crews return to the site. We appreciate your patience and understanding.

  • Identificado
    UTC
    Identificado

    Crews are on site responding to damage impacting service and are working to restore connectivity as quickly as possible. We appreciate your patience and will provide updates as they become available.

  • Investigando
    UTC
    Investigando
    There is an outage affecting the Duchesne area(s). If you are not in the Duchesne area(s) or your service has been offline for longer than 1 hour, please get in touch with the Network Operations Center at (435) 622-5151.