Strata Networks - Internet and Landline Outage – Incident details

All systems operational

Internet and Landline Outage

Resolved
Outage
Started about 2 months agoLasted about 17 hours

Affected

Internet

Outage from 9:50 PM to 2:50 PM

Landline

Outage from 9:50 PM to 2:50 PM

Updates
  • Resolved
    UTC
    Resolved
    The Internet and Landline Outage has been Resolved.
  • Identified
    UTC
    Identified

    Some customers are currently experiencing a service interruption due to damage sustained during recent utility infrastructure work in the area. The incident impacted both a fiber line and network equipment serving the area. Crews are actively working to complete repairs and restore service as quickly as possible. Thank you for your patience while this work is being completed.

  • Investigating
    UTC
    Investigating
    There is an outage affecting the Vernal area(s). If you are not in the Vernal area(s) or your service has been offline for longer than 1 hour, please get in touch with the Network Operations Center at (435) 622-5151.